Our Team

A consummate customer service professional with more than a decade of experience of high-fashion luxury goods retailing at sales and managerial levels, Shannon understands what it takes to make a connection and finalise a sale. In a career built on an ability to sell to a diverse range of clients and to incentivise teams of like-minded salespeople, Shannon's empathetic nature and disciplined approach has seen her transition easily to a corporate environment.
As an intrinsic part of Paul Richards' team, Shannon provides the expert support and pro-active service that ensures a smooth seamless and stress-free sale. "Whether the product is a lipstick or a home, treating people with care and respect is at the heart of a successful sale." says Shannon. This approach has been enhanced by Shannon's tertiary studies in Human Resources. "Over the years, my clients and staff have been drawn from a wide range of cultures and backgrounds." she says. "Watching, listening and learning how people expect to be treated, then exceeding that expectation is at the heart of what I do."
Highly organised, deeply committed and always focused on achieving the best results for her client, Shannon brings the same educated approach to her role - ensuring every aspect of the sale, from presentation, to open-for-inspections, to a value-added negotiation and problem-free settlement, progresses without a hitch. "An eye for detail developed in the fashion industry certainly helps," she says. "Whether it's making sure the home is presented to best possible standards or ensuring every piece of paperwork is meticulously completed and lodged, attention to detail is the key."
Both up front and behind the scenes every step of the way, Shannon finds her real estate life often overflows into her every day life ...in the best way. A local for most of her life, Shannon's perfect weekend involves a movie, a good book, perhaps a gallery visit, and time spent amongst family and friends. Most recently, it's also involved plenty of real estate time too, as she and her partner continue in their search for the perfect home.

• My Current Listings
• My Recent Sold Listings

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Stylish Parkside Living in Prime Location Sophisticated, modern and beautifully presented, this apartment situated in a boutique complex offers the perfect base for a busy or relaxed lifestyle…More » 4/2-4 Park Road, Surrey Hills, VIC $400,000 - $440,000 Apartment 1 1 1

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Delightful Period Home in Sought After Locale Metres to the beautiful expanses of Fritsch Holzer Park for endless leisure time enjoyment, this semi-detached brick home with period charm is an idyllic…More » 2 Munro Street, Hawthorn East, VIC Undisclosed House 2 1

Positioned in the heart of Windsor, it offers a living experience like no other Superbly positioned, first floor - light filled apartment is situated within a classic low-rise building in a tree-lined pocket, just moments from the…More » 2/10 Wrexham Road, Windsor, VIC Undisclosed Apartment 2 1 1

Picture Perfect Family Living in Leafy Surrounds Luxuriating in leafy tranquility on its beautifully manicured allotment of approx. 576sqm, this picture-perfect double-fronted period home is a timelessly…More » 84 Gladstone Street, Kew, VIC Undisclosed House 4 2 3

Hawthorn locations don't get much better! Updated touches and a dream Hawthorn location near Yarra River parklands and Victoria Gardens Shopping Centre are the shining highlights of the delightful…More » 7/1 Elm Street, Hawthorn, VIC Undisclosed Apartment 1 1 1

North-facing ground level living with sky high potential! With an appealing northerly aspect which allows for sensational natural light, and offering amazing potential for renovators who want to transform this…More » 15/596 Riversdale Road, Camberwell, VIC Undisclosed Apartment 2 1 1

A ground floor marvel with 77 sqm (approx.) of outdoor space! With alfresco space measuring 77 sqm (approx.) which is stunningly rare for apartment living, and nestled in a Kew pocket which has you steps to the sleepy…More » G04/39 Earl Street, Kew, VIC Undisclosed Apartment 2 1 2

Renovated to a sleek and stylish standard Stunningly renovated throughout with interiors that dazzle with ultra-contemporary flair, and placed in the beautiful Lascelles Street which offers striking…More » 36 Lascelles Street, Coburg, VIC Undisclosed House 3 2 2

Enviable lifestyle location Set within a small two-storey brick block, amidst well maintained landscaped gardens, this classic apartment is superbly positioned for lifestyle convenience,…More » 12/100 Claremont Avenue, Malvern, VIC Undisclosed Apartment 1 1 1

Local History Meets Contemporary Style With a rich local history, this two level residence has been brilliantly rebuilt with architectural flair into a stunning, spacious and radiantly light…More » 5a Melville Street, Hawthorn, VIC Undisclosed House 3 2

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